<p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">“手里有个锤子，看什么都是钉子”。其意思是自己掌握了一项技术有一个工具，就习惯用自己的技术和工具解决问题。搞绩效管理的看问题习惯从绩效维度找问题；搞流程的喜欢从流程角度找问题；搞培训的容易从培训角度寻找解决方案。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">今天群里有个小故事，大家看看到底用什么方式来解决？</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">一家新建的医疗中心，环境优美，设施一流，然而最近有件事让领导们很头疼，就是厕所门经常开着，清洁工再怎么勤劳，也关不过两门啊，关键是打扫不及时总有点不太好闻的味道飘出来啊，那怎么办呢？</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">以下是模拟情节：</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">领导非常气愤，找各部门领导开会，训斥大家管理能力太差。如果发现哪个部门的员工不关厕所门，扣部门负责人工资，发现一次扣100。这时候各部门负责人开始抱怨不是自己的错，并给老板出了下面的招：</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">办公室</span></strong><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">：我看咱们应该装监控设备在厕所门口，只有这样才能发现是谁没关厕所门；</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">人力资源部</span></strong><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">：这事应该纳入员工绩效考核指标，发现一次不关门，扣绩效5分；</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">党群部</span></strong><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">：这分明是企业文化建设问题，应该加强“从小事做起”的做事原则，策划“管理无小事”的演讲活动；</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">保洁部</span></strong><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">：这个应该在门上贴纸条“关门一小步，文明一大步”，然后多给我们配备几个保洁阿姨；</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">运营部</span></strong><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">：这个看来上厕所的流程需要梳理下......</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">领导：大家别说了，我看主要是员工的责任感不强，不知道尊重公司这么好的环境。培训部你们干嘛吃的？搞这么多培训，就不知道多搞搞“责任感”的培训？</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">培训部一看，老板开始重视培训了，然后拿起电话给国内某著名培训公司打电话。</span></strong></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">这时候中午了，送外卖的是否把盒饭放到会议桌上，不小心撒了点汤。小伙吓得吆，前两天顺丰快递小哥不是被掌掴了。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">小伙特别机灵，说了句话，大家都开始骂采购部。你猜小伙说了啥？</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;"> </span><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; line-height: 1.75em; box-sizing: border-box !important; word-wrap: break-word !important;"> </span></span></p><p style="text-align: center; line-height: 1.5em;"><img src="http://news.goodjobs.cn/files/20160421/1461231458424115.jpg" title="1461231458424115.jpg" alt="640.webp (3).jpg"/></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; line-height: 1.75em; box-sizing: border-box !important; word-wrap: break-word !important;"><br/></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">小伙说：</span><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; font-family: 微软雅黑, sans-serif;">领导，我们公司的厕所门都是自动关闭的<span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">，大家出了门后会自动关闭。</span></strong></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">大家说，原来是咱采购的门有问题。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;"> </span><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; line-height: 1.75em; box-sizing: border-box !important; word-wrap: break-word !important;">当然，以上纯属杜撰，但是我们应该看到的是，我们从哪个角度看，都能找到问题找到解决方案，关键是哪个是根本解，哪个是症状解，哪个解决方案的投入产出比最高。接下来给大家展示一个分析绩效问题的模型。</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; line-height: 1.75em; text-indent: 32px; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">员工如何在岗位上可以更好的胜任工作，需要解决三个问题：干正确的事（工作任务）；正确的干事（能力与方法）；有人愿意干事（意愿）。在这个模型中，我们寻找问题原因的路径应该是从工作任务再到意愿最后是能力。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">那么，厕所不关门问题从工作任务来看，首先要看战略要素，显然这个事还战略搭不上边。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">接下来看工作任务简化和优化，就是在这里出了问题。首先要说的是，看这件事是否可以不变成员工的工作任务，显然是可以做到的，用机器用设备自动规避这个问题。这就是绩效改进中说的“先技控再人控”。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">再看一个例子，就是车的变速器原来是手动挡，后来变成了自动挡，这是工作任务的简化和优化。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px;"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;"> </span><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; line-height: 1.75em; box-sizing: border-box !important; word-wrap: break-word !important;">那么如果工作任务这4项如果没有优化空间，我们会再看意愿问题。这个时候我们发现很多时候说的执行力、责任心问题都属于意愿问题。可能不是通过简单的培训类似课程就能解决问题的。</span></span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">如果意愿没有问题，我们再往能力这项走，能力这项里很有趣的是招聘和辅导放到培训前面。因为我认为招聘比培训重要；员工能力提升首先是上级的责任；如果是普遍性问题，才考虑是否需要培训。</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important; font-size: 14px;">有人说，那这样我们培训还干什么啊？其实这里面不管是哪方面的原因，我们培训都可以做点事，只是培训对象，培训内容和培训形式可能和原来的“课程贩子”模式不一样了，其实找准需求以后，会带来3点收益：</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">1、解决方案精准；</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">2、节省培训费用；</span></p><p style="margin-top: 15px; margin-bottom: 15px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; widows: 1; line-height: 1.5em; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="font-size: 14px; margin: 0px; padding: 0px; max-width: 100%; font-family: 微软雅黑, sans-serif; box-sizing: border-box !important; word-wrap: break-word !important;">3、降低客户期望。</span></p><p><br/></p>
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